Incidents of workplace violence and harassment at retail businesses are on the rise. To provide guidance and keep people safe, Workplace Safety & Prevention Services has partnered with the Ontario Association of Chiefs of Police, the Retail Council of Canada, and the Toronto Police Service to develop a “Retail Safety & Security Guide.”
This toolkit, suitable for businesses of all sizes, aims to help Ontario retail businesses prevent and reduce crime incidents and keep customers and staff safe.
Based on consultations with retailers, security organisations and police services, and industry best practices, the guide:
- Outlines methods to prevent and address the most common and severe forms of retail crime, including robbery, breaking and entering, fraud, and shoplifting.
- Reviews techniques to address abusive customers, suspicious individuals, intoxicated individuals, as well as individuals experiencing a mental health crisis.
- Provides measures to address or prevent violence in the workplace between customers or customers and staff.
- Provides checklists and risk assessment tools to help businesses take the advice given.
To view the guide in full, visit https://www.retailcouncil.org/retail-safety-and-security-guide-ontario/
What you’ll get: