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Australia | National Disability Insurance Scheme provider fined $675,000 after customer fatally injured during care

Antonia Maddocks

1 min read

bath water filled in a white bathtub with a silver hand rail on the side

SafeWork NSW | LiveBetter Services Limited has been fined $675,000 in the District Court of NSW as a result of a prosecution by SafeWork NSW.

The proceedings arise from an incident on 2 February 2022 in which a client of LiveBetter died as a result of injuries she sustained after being placed in hot bathwater whilst in the care of two disability support workers employed by LiveBetter.

LiveBetter Services Limited pleaded guilty to an offence pursuant to section 32 of the Work Health and Safety Act 2011 (NSW) for failing to comply with its duty under section 19(2) of the Act.

LiveBetter Services Limited has the right to appeal against the sentence.

– Accurate at time of publication | May 2026

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