Incidents of workplace violence and harassment at retail businesses are on the rise. To provide guidance and keep people safe, Workplace Safety & Prevention Services partnered with the Ontario Association of Chiefs of Police, Retail Council of Canada, and Toronto Police Service to develop a “Retail Safety & Security Guide.”
This toolkit, suitable for businesses of all sizes, helps Ontario retail businesses prevent and reduce crime incidents and keep customers and staff safe.
Based on consultations with retailers, security organizations, and police services, the guide:
- Outlines methods to prevent and address common and severe retail crimes, including robbery, breaking and entering, fraud, and shoplifting.
- Reviews techniques to address abusive or suspicious individuals and those experiencing mental health crises.
- Provides measures to prevent violence between customers and staff.
- Includes checklists and risk assessment tools for businesses to implement the advice.
To view the full guide, visit retailcouncil.org/retail-safety-and-security-guide-ontario/
